Property Relief Group Privacy Policy
Effective: September 2026
Property Relief Group ("PRG," "we," "us," or "our") respects the privacy of individuals who visit our website, submit property information, communicate with us, or otherwise interact with Property Relief Group. This Privacy Policy explains the information we may collect, how we may use it, when it may be disclosed to service providers, and the choices available to you.
1. Information We Collect
PRG may collect information that you voluntarily provide to us, including your name, email address, telephone number, property address, property details, information concerning a potential property transaction, communication preferences, and information you provide through website forms, email, SMS, telephone, electronic documents, or other communications with PRG. We may also maintain records reasonably related to our business operations, including communications, consent records, opt-out or suppression records, transaction documents, property information, and records of interactions with PRG.
2. How We Use Information
PRG may use information we collect to:
- Respond to property inquiries;
- Evaluate potential property acquisitions;
- Communicate with property owners, sellers, buyers, investors, joint-venture partners, title companies, and other transaction participants;
- Provide requested information or follow-up;
- Conduct property research and due diligence;
- Prepare, coordinate, and administer potential transactions;
- Maintain communication preferences and consent records;
- Operate and improve our website, communications systems, and business processes;
- Prevent fraud, misuse, or unauthorized activity;
- Maintain business, compliance, and audit records; and
- Comply with applicable legal, contractual, and regulatory requirements.
PRG may use authorized technology and service providers to assist with these functions.
3. SMS and Mobile Information
SMS consent is optional and is handled separately from other communications where separate consent is required. If you choose to opt in to SMS communications from Property Relief Group, we may use your mobile number and related consent information to communicate with you concerning your property inquiry, potential property offers, follow-up communications, transaction coordination, and related communications within the scope of your consent. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their promotional or marketing purposes. We will not share your SMS opt-in or consent with a third party for purposes unrelated to providing the communications or services you requested. We may provide information necessary to companies that help us operate our communications systems, such as telecommunications carriers, messaging providers, technology platforms, hosting providers, and other vendors that assist us in delivering and managing communications. These providers receive information only as necessary to perform services on our behalf or support the applicable communication or business function.
4. SMS Choices and Opt-Out
If you have opted in to receive SMS messages from Property Relief Group, message frequency may vary and standard message and data rates may apply. You may reply STOP to opt out of SMS communications or HELP for assistance. A request to stop SMS communications will be honored in accordance with applicable requirements and our communications procedures. Opting out of SMS does not necessarily prevent you from communicating with PRG through another method that you choose, such as email or telephone.
5. Service Providers
PRG may use third-party providers to support website hosting, email, SMS, telephone services, document execution, data processing, transaction coordination, title and closing activities, security, and other business functions. We may provide those service providers with information reasonably necessary for them to perform services on our behalf. Our use of service providers does not authorize the sale or sharing of your mobile information or SMS opt-in information to third parties for their own promotional or marketing purposes.
6. Information Sharing
PRG may disclose information when reasonably necessary to conduct or coordinate a potential or actual property transaction, provide requested services, protect PRG or others, comply with applicable law or legal process, or work with authorized service providers. Depending on the transaction, this may include communications with title companies, closing agents, attorneys, contractors, technology providers, or other persons or entities reasonably involved in the applicable business process. Regardless of the foregoing, mobile information and SMS opt-in consent will not be sold or shared with third parties for promotional or marketing purposes.
7. Records and Retention
PRG may retain information reasonably necessary for its business operations, including contact information, property information, communications, consent and opt-out records, transaction documents, and audit records. Records may be retained for operational continuity, compliance, transaction administration, dispute resolution, security, quality control, and other legitimate business purposes.
8. Communications Preferences
You may request that PRG stop or limit communications through an applicable communication channel. Consent to one communication method does not automatically constitute consent to another communication method where separate authorization is required. PRG may retain records of communication preferences, consent, and revocation to ensure those preferences are honored.
9. Security
PRG uses reasonable administrative, technical, and organizational measures intended to protect information maintained through its systems. No method of electronic transmission or storage can be guaranteed to be completely secure.
10. Updates to This Privacy Policy
PRG may update this Privacy Policy when its business practices, technologies, provider requirements, or applicable legal and regulatory requirements change. The effective date shown above identifies the current version.
11. Terms and Agreements
Use of PRG's website and participation in PRG communications or transactions may also be subject to the applicable PRG Terms and Agreements. The Terms and Agreements and this Privacy Policy serve different purposes. This Privacy Policy addresses information and privacy practices and does not replace transaction-specific agreements or communication-specific consent where such consent is required.
12. Contact Property Relief Group
Questions concerning this Privacy Policy, privacy practices, or communication preferences may be directed to Property Relief Group through the contact information provided on our website.